An administrator can add a supplemental payment(s) to a plan for such things as an NSF or administrative fee when needed.


  1. Within the Client Summary Page, verify the correct pet and preventative care plan display.
  2. Click the PAYMENTS tab.
  3. Click Create Supplemental Payment in the lower right area of the page. An Add Supplemental Payment dialog box appears.
  4. In the Amount box, type the dollar amount of the extra payment.

    Note: The Due Date is the current system date and cannot be changed.

  5. From the Reason for Payment drop-down list, select why the new payment is being added to the plan. Options include Other, NSF Fee and Credit Card Service Fee.
  6. Optional: In the Notes box, type any information staff should be aware of about the payment.
  7. Click Add Payment to add the payment to the plan. This payment must then be manually charged on the designated due date to be processed.


Note: This payment must then be manually charged on the designated due date to be processed.