Managing Users

An administrator can set up a new user, edit an existing user's information or delete a user.

Add a new user
Place the mouse pointer over the Menu and select Admin > Users. The View All Users page appears. Click the Add New User button. The Add User page appea...
Thu, Nov 1, 2018 at 3:26 PM
User overview
Each staff member must be set up with a user name and password to access the IDEXX Petly Plans application. This log in information is used to track user ac...
Thu, Nov 1, 2018 at 3:15 PM
Edit information for an existing user
Place the mouse pointer over the Menu and select Admin > Users. The View All Users page appears Click the Edit link to the far right of the user to mod...
Thu, Nov 1, 2018 at 3:26 PM
Administrator: Change a user password
As an administrator, you have the option of updating any user's profile including their password.  To do this: From the menu go to Admin > Use...
Fri, Nov 2, 2018 at 9:40 AM
Add a picture to an existing user
Place the mouse pointer over the Menu and select Admin > Users. The View All Users page appears. Click the Edit link to the far right of the user t...
Tue, Jan 20, 2015 at 10:15 AM
Delete a user
Place the mouse pointer over the Menu and select Admin > Users. The View All Users page appears. Click the Delete link to the far rig...
Tue, Jan 20, 2015 at 10:16 AM
Lock and unlock a user account
To lock a user account A user can be locked out of the application by either an administrator or by entering the incorrect log in information above the l...
Tue, May 12, 2015 at 3:36 PM