Revert the status of a payment to unpaid, if it has been marked paid externally, to process the payment through the Petly Plans application.
- 1 week before the 20th if automatically collecting the future-due payment through the Petly Plans application.
- Anytime the Mark As Paid Externally option is clicked by mistake.
Things to Know
- This option is only available if an Administrator or Manger has previously selected the Mark As Paid Externally option to indicate the payment was collect outside the Petly Plans application.
- Search for and select the plan for which to revert a payment status.
- Click the Payments tab.
- Click Undo Mark As Paid Externally.
- Click Confirm.
Other Helpful Resources