Will a plan automatically be cancelled if a pet is marked Deceased in the PiMS?

Modified on Tue, 05 Feb 2019 at 10:33 AM

No, the plan is put on hold after the nightly sync and the client will no longer be automatically charged monthly payments.


If a pet is marked Deceased in the PiMS the associated plan must be canceled within the Petly Plans application. If not, the on hold plan will continue to be charge hospital dues.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article