An administrator or manager can view pre-designed preventative care plans report by doing the following:
- Place the mouse pointer over the Menu and select Reports > Wellness Plans. The main Wellness Plans Report page appears.
- Click a preset report link. If this is a general preset report, a page displays the appropriate information. If this preset report is for a specific month and year, a pop-up box appears with the current month and year selected. Do the following:
- From the Month & Year lists select a different month and year to view if needed.
- Click the Generate Report button. A report displays the appropriate information.
- When finished, click the Generate New Report button to return to the main Wellness Plans Report page.
Preset Wellness Plan Reports:
Plans with Monthly Payments |
View plans within a selected month or term with a monthly payment. |
Active Plans Paid in Full |
View plans in progress or on hold that have a paid in full payment configuration. |
Cancelled Plans with Monthly Payments |
View cancelled plans set to automatically withdraw a monthly payment in a selected month. |
Plans without a Selected Payment Profile |
View plans in progress and renewal plans without a selected payment method for collecting fees through the payment gateway. |
Active Plans |
View all plans currently in progress or on hold. |
Active Plans not Renewing |
View plans in progress or on hold that are set to not renew at the end of the current term. |
New Plans by Month |
View initial plans added in a selected month. |
Cancelled Plans by Month |
View all plans that have been canceled within a selected month. |
Plans on Hold |
View all plans currently on hold. |
Active Plans with Added Items |
View all plans currently in progress or on hold that include items added in addition to base items. |
Active Plans with Multi-Pet Discount |
View plans in progress or on hold with an associated multi-pet discount. |
Active Plans with Initial Fee Waived |
View plans in progress or on hold with the initial membership fee waived. |
Active Plans for Deceased Pets |
View plans in progress or on hold associated with a pet marked deceased. |
Plan Renewal Status by Month |
View the renewal status of plans ending in the selected month. |
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