Sample renewal letter to clients

Modified on Thu, Aug 13 at 10:07 AM

Use this template to communicate plan changes to clients ahead of upcoming renewals. Send it when updating pricing, adding new services, or changing plan offerings. You can use the letter as-is or customize it to match your practice's voice.

Replace all highlighted placeholders with your practice's specific information before sending.

How to use this template

Replace your practice logo in place of the logo placeholder at the top of the letter.

Fill in all highlighted fields with your practice name, date, client name, and contact details.

Add your updated plan details and pricing in the designated section before sending.

Letter template

Sample renewal letterReplace all highlighted fields before sending

Practice Logo

PRACTICE NAME

Month Day, Year

Dear [Client name]:

Because you're a Petly Plans Member of PRACTICE NAME, we wanted to let you know that we're making improvements to our plans.

We've decided to include additional services in our plans to ensure your pet is receiving the very best care. What this means for you is that your plan will automatically renew to our new plan offering and updated pricing.

Enter plan details and pricing here

As always, our purpose is to improve the care we provide for your pet. And we're confident that our new plans will help provide your pets with high-quality care.

Please don't hesitate to contact us with any questions or concerns.
Thank you for putting your trust in our hospital!

The Staff at PRACTICE NAME

Related resources

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Sample renewal letter to pet owners.doc
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