Remove a plan hold if you would like the application to automatically process future-due payments and track item usage.


  • Before the draft date to automatically process the payment due that month.
  • After a previously declined payment has been successfully collected

Permission Level

  • Administrator
  • Manager

Things to Know


  1. Search for and select the plan for which to remove the plan hold.
  2. Within the Client Summary page, go to Plan Administration > Remove Wellness Plan Hold.
  3. Click Confirm.

Other Helpful Resources