If, for example, a client would like to pay the full balance of a plan some time during the current term, an administrator can charge all remaining payments for the plan by doing the following:

  1. Within the Client Summary Page, verify the correct pet and preventative care plan displays.
  2. Select the PAYMENTS tab.
  3. Click Charge Remaining Payments in the lower area of the page. An Initiate Charge dialog box appears.
  4. If needed, in the Choose a Payment Profile area, select a different payment method to use in charging the remaining payments.
  5. Click Charge Payment. A Confirm Charge dialog box appears.
  6. Verify the information listed is accurate.
  7. Click Charge Immediately to process the payments.