Admin| Edit a plan item

Modified on Tue, Aug 4 at 8:43 AM

Helpdesk Knowledge Base · Petly Plans · Admin · Plan Items & Templates

Edit a plan item

Updated 2026Applies to: Petly Plans · Wellness Plan Items · AdminReading time: ~3 min

Plan items are imported from your practice management software (PiMS) during synchronization. Use this guide to edit the settings for any synced plan item in Petly Plans.

Administrator
A
Open the item to edit
Navigate to Wellness Plan Items and select an item
1
Navigate to Wellness Plan Items

Place the mouse pointer over the Menu and navigate to:

2
Click Edit for the item to modify

Click the Edit link to the right of the item you want to update. The Edit Wellness Plan Item dialog box appears.

B
Update item settings
Configure each field as needed for this item
3
Update the item fields

Review and update each of the following fields as needed:

FieldOptions & guidance
Unlimited UsageSelect No if a specific quantity of the item is offered with plans. Select Yes if there is no limit to the number of this item offered.
SexSelect Male if this item only applies to males, Female if it only applies to females, or Any if any pet can use this item.
True ValueType the price to charge for one unit of the item when cancelling a plan, if different from the dollar amount imported from the PiMS. To use the PiMS price, type same or leave this field blank. If 0 is entered, the system assumes the true value is $0.00.
Sync UsageSelect Yes if item usage will be updated during synchronization, or No if it will not.
Include on Renewal PlansSelect Yes if the item will be added to renewal plans, or No if it should not be included on renewals.
Usage GroupSelect the category to which this item should be associated. When one item in a group is used, all other items in that group are automatically marked as used.
InstructionsType any usage guidelines that should alert staff when this item is selected. For example: "Pet must be less than seven months of age to use this service."
Note:Changes made here apply to the item globally — all templates and plans that include this item will reflect the updated settings.
4
Click Confirm to save

Click Confirm to save your changes and exit the dialog box.

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