Update Administrator Email Address(s) to Receive Petly Plans Notifications

Summary

Ensure email addresses are up-to-date for those to alert about Petly Plans issues and updates.

When

• You are no longer receiving Petly Plans emails and they are not visible in the Inbox or Spam folder.
• Staff changeover.

Permission Level

Administer

Things to Know

• Petly Plans has numerous emails sent to designated email addresses with important information about the product.
• Email alert receivers of such things as:
  • Payment collection issue
  • Item usage discrepancies
  • Issues with payment profiles (Authorize.Net^® Account Updater users only)
  • Payments processed for plans set to pay in full on the plan start date.

Steps

1. Log into Petly Plans as an administrator.
2. From the menu, go to Admin > Portal Settings. 
3. Click the Email tab.
4. In the Admin Emails field, type the email address for each to receive Petly Plans notifications; placing a comma between each one. 

5. Click Save.

Other Helpful Resources

• Add a New User to the Petly Plans Application
• Remove a User from the Petly Plans Application
• Unlock a Petly Plans User Account for a User Locked Out
• Update Petly Plans User Information