I cannot find a certain client and/or pet in the application. What should I do?

Modified on Tue, May 12, 2015 at 4:56 PM

Verify the client and/or pet is active in the PiMS and then click the Quick Sync icon quick sync.png  within the application. This sync may take up to seven minutes.


If the client and/or pet still do not appear, have an administrator perform a full sync for both clients and pets within Admin > Syncs & Automation.

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