An administrator can mark an item as unavailable for use. This may be useful if, for example, the pet is past the age at which the item can be used.


  1. Within the Client Summary Page, verify the correct pet and wellness plan display.
  2. Select the ITEMS tab if necessary.
  3. Click the admin link to the right of the item to expand the list of administrative options.
  4. Click the mark as unavailable link. The line item is grayed out and marked unavailable. Staff can no longer select this item to use as part of the plan.