-
Pet Owner FAQs
-
What might qualify as a healthy patient for enrollment?
-
Should a pet be enrolled in the program if the client states up front they do not want the plan(s) renewed?
-
How do we flag wellness plan clients in our PIMS to alert staff?
-
I am trying to enroll a new patient but when I search the Petly Plans application for the client or patient, they do not display.
-
Is it possible to change the start date of a plan once it’s created?
-
Can a plan be backdated to cover services?
-
Is it possible to add items to a plan once it has been created?
-
If a plan code is not used when creating an invoice, will the item’s usage be marked in the application?
-
Will used items display as used on the date they are invoiced?